Shipping Policy

Orders are typically processed within 2-3 business days for available products. Processing time varies for pre-orders or temporarily out-of-stock items; please be sure to reference the product page for more information. Once a stock becomes available, items will ship within 2-3 business days. Orders placed with 2-day shipping with be processed within 1 business day. If placed after 3 pm on Friday, the order will be fulfilled the following week.

All orders receive free standard shipping.

You can find tracking information by logging into your account and selecting 'Order History' from the menu items. Alternatively, you can find tracking information in your shipping confirmation email. If you can't find this email, make sure to check your spam or junk folder!

At this moment, we only ship within the United States and to Armed Forces addresses (APO and FPO).

We're sorry your order didn't arrive as expected! Please send your order number and a photo of the damaged item to info@hibyestore.com. Our support team will be in touch with the next steps.

Please send your order number and a photo of the incorrect item to info@hibyestore.com. Our support team will be in touch with the next steps.